Services that can help

Housing Options in Bournemouth provide information, advice and guidance on housing and services for people living in the private rented sector, social housing or are homeless. 

They work with Landlords to address poor quality housing and tenancy issues.  They will advise people on available housing options, this includes the Rent Deposit Scheme.

Early Prevention Service

This Service is for both Bournemouth and Poole tenants over eighteen years of age, from: the private sector, homeowners and those still 'living at home' who have not yet been issued an Eviction Notice. 

01202 633819

Housing Options Team in Bournemouth

Their focus is prevention of homelessness – Early Help.  The earlier an issue is raised with this team the better the chance of avoiding crisis, e.g. loss of tenancy. 

01202 451467
bournemouthhousing.calls@bcpcouncil.gov.uk or 

Housing Support Services for Young People 16 to 18 years

Referrals are made online through the SP Hub which coordinates access into supported housing in bournemouth.


Shelter helps people struggling with bad housing or homelessness through advice, support and legal services to support appeals.


Facts about Housing in Bournemouth:

  • The Council Customer Contact Centre has 1000 face to face housing enquiries per month.
  • Bournemouth has 7,500 Social Housing units which includes Council owned and Housing Association.  Of which one thousand are for senior living.
  • Bournemouth Housing Services have three thousand five hundred applicants waiting
  • They have less than three hundred and fifty vacancies per year for allocation to families.
  • An average waiting time for a two-bed flat is eighteen months
  • An average waiting time for a two-bed house is three years
  • An average waiting time for a three-bed house is five years
  • An average waiting time for a ​four-bed house is seven years
  • An average waiting time for a five-bed house is 8 years​​​